2008 Child Welfare Regional
Training – Course Summary
Sponsored by:
Department of Health and Human Services
Administration
for Children and Families, Children’s Bureau
Strengthening
Systems Design: Techniques, Tools, and
Skills Necessary
For Effective
Design of Automated Child Welfare Systems
Purpose:
To
enhance the State’s ability to establish and manage an effective systems design
process that can improve the overall quality of State child welfare information
systems (SACWIS or non-SACWIS).
Audience: State and county (if
applicable) child welfare information systems (SACWIS or non-SACWIS) project managers
and other key staff or stakeholders involved in the planning, oversight, and
execution of systems design, including:
·
Technical
manager for state/county child welfare information systems (SACWIS or
non-SACWIS)
·
Systems
designers and systems design team leaders for state/county child welfare
information systems (SACWIS or non-SACWIS)
·
Functional/program
manager for state/county child welfare information systems (SACWIS or
non-SACWIS)
·
Business
analysts and business analyst team leaders for state/county Child Welfare agency
Other
attendees may include:
·
State
members of the Child Welfare Technical Advisory Group (TAG)
·
ACF
staff
·
Representatives
from the Child Welfare League of
Class
length: 2 ˝ days
Pre-requisites:
1.
Participants
should have a high level understanding of the basic purpose, terminology,
roles, activities, and products of systems design.
2.
Participants
should be familiar with the phases of the System Development Lifecycle (SDLC)
and be able to identify where systems design occurs within the SDLC.
3.
Participants
should be familiar with collaboration among systems designers, business
analysts, critical IT staff, and users as a strategy for improving systems
design.
4.
Participants
should recognize usability as a key quality standard for child welfare
information systems (SACWIS or non-SACWIS).
Pre-training Webcast: Participants will be invited to view a
pre-training webcast to review training material for these pre-requisites. Approximate Webcast viewing time is 15
minutes.
Course
objectives:
At course completion, participants will be
able to:
1.
Summarize
the purpose, major activities, roles, and products of systems design.
2.
Present
a rationale for collaborative systems design and usability standards that can
improve system quality and facilitate user acceptance.
3.
Identify
the key elements of a strong organizational structure with defined processes and
requisite skill sets to support effective systems design.
4.
Recognize
basic elicitation and facilitation skills to support effective systems design.
5.
Describe
the rationale, strategies, and tools for automating systems design activities,
including systems design and collaboration tools.
6.
Articulate
states’ real-life issues with systems design and share solutions based on
states’ experiences.
7.
In
a group Challenge Exercise, apply collaborative systems design processes and skills
to a case study involving the new National Youth in Transition Database (NYTD) Final Rule.