Need 1: Make sure that our vendor information is shielded, confidential, private. Examples: SSN, date of birth, Owner: Foster Care Parents’ Association (two) – means specifically that other providers not have access to each other provider information., Child Welfare Program -

Need 2: Would like the resource information to be electronic, accessible, timely, automatic, ease of use/maintenance. Owner(s) Case workers, Child welfare program

Need 3: Counts of who many resources involved, that is the technical capacity of the providers, what kind of training do they need?

Need 4: Role based security Owner: Security office

Need 5: Verification/accuracy of entered information Example: addresses, phone numbers Owner: Everybody

Need 6: Do whatever we can to maximize our federal matching, such as for equipment purchases. Owner: Executive sponsor

Need 7: Protect client information. Keep it confidential

Need 8: Accessibility to information from anywhere (caseworker)

Need 9: Provider needs to be able to access/update their own information

Need 10: Any user should be able to see the availability of services from any provider

Need 11: Caseworkers want to be able to schedule appointments

Need 12: Ability to use the traditional manual process of accessing resources.

PARKING LOT:

What information do I have to put in, what are the expectations for things I have to do, what kind of equipment do I have to use? From: Happy Kids Day Care

How will the providers use it vs. the case workers who are used to using the system?

ACTION ITEM:

Development of a survey to the providers who will have access to the system. on metrics - technical

Constraints: Access to the system must be made available