Index of Slides : Text Only Version
- Application Maintenance Lessons Learned Christopher Cox National IT Managers Meeting May 20, 2008
- Transition
- Team Evolution
- Development Maintenance Procedures
- Preparing Field Staff
- Minimize Impact to Field Staff
- Setting Up and Managing Help Desk
- Ongoing Maintenance
- Keeping a Maintenance Team Motivated
- Avoiding Maintenance Headaches
- Testing
- Preparing for Releases
- Maintenance Activities During a Transition to a New Solution
- Christopher Cox, PMP Project Manager christopher.cox@unisys.com