Training Materials

• Productivity for Workers: (Webcast) (NEW! September 2008)
  [Duration: 02:14:00, Click to play now or right click to “Save As” (download) and play later]
  • Underpinnings of the Digital Pen Technology    [ Graphical Version ]

    Rich Hanpole [Northrop Grumman]
    Ganesh Rajagopal [Northrop Grumman]

  • WVA Families and Children Tracking System - Disconnected Computing     [ Graphical Version ]

    Traci Dean [West Virginia]

  • Worker Productivity: Oklahoma Tablet Project     [ Graphical Version ]

    Bill Hindman [Oklahoma]

  • Indiana's Path to Mobile Computing     [ Graphical Version ]

    Tim Orient [Unisys]

  • Usability Features and Services     [ Graphical Version ]

    Kevin Bell [Deloitte]
    Brady Birdsong [Washington, DC]
    Mark Johnson [CGI]
    Segar Sawant [Cyquent]

• Productivity for Workers & Federal Update: (Webcast) (NEW! September 2008)
  [Duration: 01:57:50, Click to play now or right click to “Save As” (download) and play later]
  • Utah Explores Alternative Data Entry Models     [ Graphical Version ]

    Jay Davis [Utah]

  • The Goal of Every Good Software Implementation     [ Graphical Version ]

    Edward Berry [Harmony Information Systems, Inc.]

  • Chafee: Youth in Transition DB  (DOC)  (PDF)

    Miranda Lynch [ACF]
    Sara Williams [ACF]

  • Program Instruction Guidance on Monthly Caseworker Visit Data     [ Graphical Version ]

    Sara Williams [ACF]
    Thomas Wetterhan [ACF]

  • CFSR for SACWIS Managers     [ Graphical Version ]

    Thomas Wetterhan [ACF]
    Gene Thompson [NRC]

• Productivity for IT: (Webcast) (NEW! September 2008)
  [Duration: 02:03:31, Click to play now or right click to “Save As” (download) and play later]
  • Driving Efficiency with an Application Delivery Infrastructure     [ Graphical Version ]

    David Weissman [Citrix]

  • Improved Execution and Outcomes via SOA and ESB     [ Graphical Version ]

    Patrick Fendt [Oracle]

  • Application Maintenance Lessons Learned     [ Graphical Version ]

    Christopher Cox [Unisys]

  • Managing the Organizational Transition from Implementation to Maintenance     [ Graphical Version ]

    John Tuohy [Wisconsin]

  • Florida SAFE Family Network: Performance Testing and Validation Experience and Results     [ Graphical Version ]

    Joseph Vastola [Florida]
    Harry Townsend [CGI]

• Productivity for Management
  
  Webcast Part 1 (NEW! September 2008)
  [Duration: 00:35:01, Click to play now or right click to “Save As” (download) and play later]
  Webcast Part 2 (NEW! September 2008)
  [Duration: 01:50:13, Click to play now or right click to “Save As” (download) and play later]
  
  
  • Supporting the CFSR and PIP Process     [ Graphical Version ]

    Bill Hindman [Oklahoma]

  • Louisiana's Enterprise Data Sharing Journey     [ Graphical Version ]

    Stacy McQuillin [Louisiana]

  • Data Management Best Practices     [ Graphical Version ]

    Kimberly Ellison-Taylor [Oracle]
    William Indest [Oracle]

  • Increasing Productivity Through Cross Agency Collaboration, Automation and Work Force Integration     [ Graphical Version ]

    Benush Venugopal [Deloitte]

  • Enabling Collaborative Decision Making (Coming Soon!)

    Walt Sedlazek [Curam Software]
    Abe Lee [Curam Software]

  • Implementing ITIL to Improve Service Delivery - A Report from the Trenches     [ Graphical Version ]

    Loren Cary [DRC]
    

  • Analytics and Workflow Optimization for the Child Welfare Workforce     [ Graphical Version ]

    Kirk Grothe [IBM]

  • Texas DFPS Mobile Case Worker Pilot     [ Graphical Version ]

    Monica de Leon [Texas]

• Featured Speaker: Joan Ohl, Commissioner for the Administration for Children, Youth and Families
  (Webcast) (NEW! September 2008)
  [Duration: 00:35:24, Click to play now or right click to “Save As” (download) and play later]
• Roundtable Discussion: (Webcast) (NEW! September 2008)
  [Duration: 01:23:16, Click to play now or right click to “Save As” (download) and play later]

• Change Management
  
  Webcast Part 1 (NEW! September 2008)
  [Duration: 01:49:27, Click to play now or right click to “Save As” (download) and play later]
  Webcast Part 2 (NEW! September 2008)
  [Duration: 00:58:02, Click to play now or right click to “Save As” (download) and play later]
  
  
  • Managing Worker Training in Times of Change     [ Graphical Version ]

    Jack Green [Utah]

  • End User Performance Support: An Information Strategy     [ Graphical Version ]

    Dr. Lynne Monson [DRC]

  • Project Portfolio Management for Colorado Trails     [ Graphical Version ]

    Van Head [Colorado]

  • Application Renewal Initiatives and Techniques     [ Graphical Version ]

    Don Grier [Accenture]
    Paul Moore [Accenture]

  • Decision Making Principles in Action: Washington's Rapid Decision Making Process     [ Graphical Version ]

    Jeff Petty [Washington]

  • IT Governance: COBIT in Social Services     [ Graphical Version ]

    Michael Fitzgerald [IBM]

  • Change Management in HIgh Performance Child Welfare Agencies     [ Graphical Version ]

    Sterling McCullough [Accenture]
    Juli Baker [Accenture]

• Roundtable Discussion: (Webcast) (NEW! September 2008)
  [Duration: 01:14:22, Click to play now or right click to “Save As” (download) and play later]